Job Title:

Lecturer / Senior Lecturer in Transport and Logistics

Job Summary:

Muscat University, Sultanate of Oman, has an exciting opportunity for an experienced academic to implement and lead a set of three new degree programme within a completely new university, commencing operation in 2017 with strong support from private and Government sources in this fascinating and fast-growing country.

This a predominantly teaching focused position to manage and support cross-faculty delivery of postgraduate, undergraduate, foundation and executive programmes, and to work with the Directors of Programmes and UK visiting faculty to ensure efficient and effective delivery of teaching programmes to provide an exceptional student experience. The post-holder will be responsible for ensuring that curriculum management and enhancement activities comply with required standards of the Omani accreditation authorities and those of the UK partners – Aston University and Cranfield University.

For appointment to the Lecturer rank, a minimum of a PhD qualification is needed along with two years’ experience of higher education teaching (including at undergraduate level). For appointment to the Senior Lecturer rank, a minimum of a completed PhD is required from an accredited university, ideally UK based and AACSB accredited, and with a minimum of three years’ post-doctoral higher education teaching (including at master’s level). Experience of the UK higher education sector and/or the Omani and GCC higher education environments would be an advantage, as would strong links to industry and experience of an international context. In addition to teaching, the post-holder at the Senior Lecturer level will be responsible for developing research projects and supervising student projects, as required, and to contribute to a growing research reputation by building collaborations and leading-edge practice through an active international publication record.

The post-holder will have primary responsibility for teaching and support on the following programmes: MSc Logistics and Supply Chain Management, MSc Air Transport Management, BSc Logistics with Supply Chain Management. There will be the possibility of contributing to academic support on the Faculty of Business and Management programmes and on executive education courses as necessary. Therefore, a flexible and collaborative approach to teaching and supporting student learning is required.

We acknowledge, understand and embrace diversity.

Key Duties and Responsibilities

Responsibilities:

  1. Deliver a high-quality teaching experience in postgraduate (MSc) programmes in conjunction with Cranfield University, UK; and in undergraduate (BSc) programmes in conjunction with Aston University, UK.
  2. Deliver a high-quality teaching experience in foundation and pre-masters programmes, and in executive programmes in conjunction with Muscat University partners.
  3. Ensure all necessary content and material is in place for the degree programmes in time for each part of the course to be delivered by the flying faculty members from Aston University and Cranfield University. Coordinate the presence of flying faculty at the University including scheduling and providing logistical support.
  4. Construct and plan student assignments, module delivery and assessment, ensuring coherence and relevance, in consultation with the Module Leaders from partner universities – Aston and Cranfield.
  5. Liaise with the Directors of Programmes on all student matters & timetable planning and manage module timetables, content & resource areas, liaising with academic & technical staff as appropriate.
  6. Help and support students through the final term of the academic year to aid progression into the following year.
  7. Initiate teaching/training and high-quality learning activities that reflect the needs and contemporary currency of the subject and to foster a group dynamic and peer learning.
  8. Ensure all learning experiences comply with the expectations of all related standards of the Oman Academic Accreditation Authority (OAAA).
  9. Monitor the student voice through meetings, surveys and reviews and liaise with the Director of Programmes in relation to findings, initiating solutions to any student dissatisfaction or other issues.
  10. Undertake quality assurance processes for the purpose of annual review through gathering, analysis and interpretation of data in order to advise the Director of Programmes and/or the Registrar. Provide administrative support to the Directors of Programmes for the management of data and documentation for the purposes of auditing and quality assurance.
  11. Ensure the library is well informed in respect of projects and the required supporting materials.
  12. Initiate and manage approved student visits/visiting speakers.
  13. Facilitate and continue to develop Personal Development Planning.
  14. Ensure the virtual learning environments (VLE) of Muscat University, Aston University and Cranfield University are coordinated and are offering students a dynamic and effective learning experience.
  15. Attend Open Days, external events and auditions/interviews as required by the Directors of Programmes to support recruitment activities.
  16. Maintain flexible working patterns which include some evening and weekend work in support of Programme/Faculty/University business.
  17. Coordinate with the Directors of Programmes to actively engage with businesses/professional bodies/schools and colleges/communities/enterprises etc. to enhance the student experience and facilitate industrial placement of students as appropriate.
  18. Be prepared to travel (including overseas) on University business.
  19. Organize, prepare and participate in University meetings and events including Boards of Examiners, Programme Reviews, Planning and Monitoring committees, and Student/Staff Liaison.
  20. Work with the Directors of Programmes and other University representatives to ensure student attainment, success and progression by monitoring student attendance and performance, and obtaining student feedback.
  21. The posts may also require staff to undertake a Year Tutor(s) role. This will involve the coordination of a year(s)/level(s) of a subject area, to support other academic, technical and administrative staff who contribute to the student experience at this stage.

Additional requirements at Senior Lecturer level:

  1. Provide high quality management of modules and programmes, including the provision of pastoral and academic advice to students proactively implementing established quality assurance processes and leading the design and implementation of quality enhancement initiatives.
  2. Take a leadership role in securing and delivering financially sustainable research and/or enterprise activities. Examples may include: academic research, applied research, consultancy, corporate training/education, knowledge exchange, and/or other forms of income generation. This can involve managing small (project) budgets and leading research teams.
  3. For appointment to Senior Lecturer, the ability to provide effective mentoring and other support for new staff and/or Associate Lecturers when required is advantageous.

Generic responsibilities:

  1. The post-holder will be expected to undertake other responsibilities and tasks as reasonably requested by the Directors of Programmes.
  2. The post-holder will be responsible and accountable for ensuring all employment legislative requirements are adhered to including equality and diversity and health and safety issues.
  3. The job description may be altered at any time in the future in line with the level of the post to meet changing institutional requirements, but only in full consultation with the post-holder.

Responsible To

Director of Programmes, Faculty of Transport and Logistics

Location

Muscat, Oman (some local travel may be required)

Hours

Full time. Hours as necessary for the role.

Education and Qualification:

Essential:

  • PhD in Logistics or closely related areas.
  • A good honours degree in Logistics or closely related areas.
  • Academic background in Operations Management.

Desirable:

  • PhD from an internationally accredited university, ideally UK based and/or AACSB accredited.
  • Professional qualifications and/or memberships of recognized bodies.
  • Fellowship of the HE Academy or willingness to work towards (within 18 months).
  • Industry background in Logistics within Oman will be an advantage.
  • Academic publications in reputable journals or the potential to publish.

Skills and Aptitudes:

  • An appropriate level of digital capability with practical experience of applications
  • Ability to communicate with clarity on complex and conceptual ideas to those with limited knowledge and understanding as well as to peers, using high level skills and a range of media
  • A high level ability to think critically and promote innovation and creativity
  • Demonstrates competences, core behaviours and supplementary behaviours that support and promote the University’s core values
  • Demonstrates professionalism in learning / teaching and the values of the UK Professional Standards Framework for HE
  • Committed to ensuring a high quality student experience
  • Promotes a high performance culture, fostering continuous improvement and driving quality

Additional requirements at Senior Lecturer level:

  • Excellent ability to build relationships and collaborate with others, internally and externally
  • Ability to devise, advise on and manage research programmes
  • Track record of published research in peer reviewed journals / professional journals

Experience:

Essential:

  • At least two years’ experience of higher education teaching (including at undergraduate level) for Lecturer position and at least three years’ post-doctoral higher education teaching (including at master’s level) for SL position.

Desirable:

  • Experience of the UK higher education sector and/or the Omani and GCC higher education environments.
  • Strong links to industry and experience of an international context.
  • Academic accreditation or quality assurance experiences.

Terms and Conditions:

The appointment will be made at the appropriate level, according to the appointee’s qualifications and experience. A competitive compensation and benefits package will be offered. Annual leave entitlement will be 30 days plus private sector national holidays applicable in Oman.

Application

For informal discussion please contact Dr. Tariq Khan, Director of Programmes, Faculty of Transport and Logistics (tkhan@muscatuniversity.edu.om).

Applicants should provide a current CV (5 pages maximum) and a cover letter (3 pages maximum) detailing their education qualifications, experience in teaching and research in a higher education environment, teaching areas of interest and ability, and motivation for applying to Muscat University.

While we value the interest shown by every applicant, we are able to respond only to short-listed candidates. Interviews are expected to take place from 13th August 2017.

Deadline

Applications will be considered as received until the position is filled.

Job Title:

Personal Assistant to VC, Muscat University

Job Summary:

Responsible for supporting high-level executives and management or entire departments. Provides administrative support and performs numerous duties, including scheduling, writing correspondence in both English and Arabic, emailing, handling visitors, routing callers, and answering questions and requests.

Key Duties and Responsibilities

Responsibilities:

  1. Organize and manage Vice-Chancellors’ office assuring efficiency of the office operations and staff; coordinate communications; maintain Vice-Chancellor’s diary schedule and arrange appointments, meetings, conferences, travel and accommodations as necessary.
  2. Perform complex administrative and secretarial duties; take and transcribe dictation of letters, reports, bulletins and memoranda, including material of a confidential nature; compose difficult correspondence independently on a variety of matters, from hand notes, from rough drafts, transcription machine tapes or verbal instructions.
  3. Screen office and telephone callers; tactfully answer and assist in resolving caller concerns and complaints; answer questions and provide information concerning office functions and activities in accordance with established procedures; take messages and refer callers to appropriate personnel.
  4. Maintain an understanding of the programs and functions of the office and its relation to the university operation as a whole; maintain a variety of complex records and files related to Vice-Chancellor’s office operations and functions including material of a confidential nature.
  5. Prepare and distribute meeting notices and agendas; attend meetings, workshop and conferences to record proceedings or receive information; prepare and distribute comprehensive minutes of meetings, workshops and conferences.
  6. Transcribe dictation and complete correspondence for Vice-Chancellor.
  7. Keep current all internal, client and prospect files.
  8. Schedule and confirm appointments for Vice-Chancellor as needed, including internal meetings.
  9. Maintain Vice-Chancellor’s calendar and incoming e-mails.
  10. Serve as a contact for Vice-Chancellor.
  11. Prepare for in-office client and/or prospect briefings and meetings.
  12. Maintain agendas and transcribe the minutes for meetings.
  13. Maintain various department projects and databases, including e-mail/distribution lists.
  14. Manage resources for the Vice-Chancellor for official use like stationery, office helper, driver, as applicable.
  15. Provide assistance to the Vice-Chancellor in co-coordinating acquisition, disposal and maintenance of furnishings, vehicles and any other asset for official and personal use.
  16. Operate a variety of office equipment, including computers and related word processing and any other software applications as required; operate all other modern office equipment as required.

Responsible To

The Vice-Chancellor

Location

Muscat, Oman (some travel may be required)

Hours

Full time. Hours as necessary for the role.

Role Dimensions

This post has reporting  responsibilities.

Experience required:

  • A bachelor’s Degree in Business Administration, Office Management preferred, with A minimum of 4 years’ previous experience in similar role required.

Attributes / Skills:

  • Excellent command of both written and spoken English and Arabic.
  • Proficient in the Windows operating environment with demonstrated aptitude in Word, Excel, PowerPoint and Access.
  • Telephone techniques and etiquette.
  • Basic principles and practices of administration, office organization and Business communication

Interpersonal Skills:

  • Highly motivated; a great deal of personal initiative and drive.
  • High level of energy with positive, can-do attitude.
  • Ability to organize, maintain focus, and follow through independently.
  • Excellent management of time and priorities.
  • Excellent communication skills both oral and written (Arabic/English)
  • Team player.
  • Able to perceive needs of Vice-Chancellor.
  • High level of integrity, projects credibility.
  • Projects a professional image in action and appearance.

Terms and Conditions:

A competitive compensation and benefits package will be offered. Annual leave entitlement will be 30 days plus private sector national holidays applicable in Oman.

Application

Applicants are requested to submit a CV and cover letter (maximum two pages) outlining their interest in this role.

Deadline

Applications will be considered as received until the position is filled.

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Job Title:

Senior Lecturer / Associate Professor / Reader

Job Summary:

Muscat University, Sultanate of Oman, has an exciting opportunity for an experienced academic to implement and lead a set of three new degree programme within a completely new university, commencing operation in 2017 with strong support from private and Government sources in this fascinating and fast-growing country.  The Faculty of Engineering and Technology comprises the BEng Chemical Engineering in partnership with Aston University in the UK, and the MSc Energy Systems and Thermal Processes as well as the MSc Process Systems Engineering, both in partnership with Cranfield University in the UK.  Graduates from the programmes will receive degrees from both Muscat and Aston/Cranfield, and international accreditation will be sought.

As Programmes Leader you will have full responsibility for completing development of the degree programme, for recruiting and leading a staff team, and for ensuring successful commencement of operations, albeit with a small initial student cohort, in late 2017.  You will be experienced in a wide range of learning and teaching approaches, and will be able to demonstrate excellence and innovation in learning, teaching and assessment.  You will also work in effective collaboration with academic colleagues in Muscat, Aston and Cranfield to enhance curricula, foster interdisciplinary links, and contribute to the wider strategic, academic and operational leadership of the University.

Key Duties and Responsibilities

Responsibilities:

  1. Complete the development of the BEng Chemical Engineering programme in conjunction with Aston University, UK, in order to achieve a successful launch in October 2017.
  2. Complete the development of the MSc Energy Systems and Thermal Processes and MSc Process Systems Engineering, in conjunction with Cranfield University, in order to achieve a successful launch in October 2017.
  3. Ensure all necessary content and material is in place for the degree programme in time for each part of the course to be delivered: this will involve adaptation of Aston-sourced material to the Oman context, and the addition of supplementary material for example to illustrate chemical engineering applications relevant to Oman industry.
  4. Ensure all necessary pastoral support is available to students both at Undergraduate as well as Postgraduate levels to enable them to succeed on their programmes.
  5. Work with consultants to design and develop the chemistry laboratories in the new premises currently being built for Muscat University.
  6. Recruit and induct the necessary staff and lead delivery and practical organization of flying faculty from the partner universities with the aim of maintaining the highest possible standards in learning, teaching and assessment.
  7. Contribute to wider academic policy and planning across the University.
  8. Ensure fulfilment of University responsibilities in student admissions, instruction, progression and examination; availability of pastoral assistance and adherence to the relevant regulations.
  9. Monitor student attendance and performance, and obtain student feedback in order to enhance the course over time.
  10. Develop and monitor appropriate evaluation, quality assurance and enhancement mechanisms.
  11. Consult with international professional bodies, including the Institution of Chemical Engineers (IChemE), with a view to successfully securing accreditation when the first cohort graduates, and work to ensure that accreditation requirements are fully met.
  12. Consult with relevant national regulators, primarily the Ministry of Higher Education (MoHE) and the Oman Academic Accreditation Authority (OAAA) to ensure that statutory requirements are met and that university’s policies, systems and procedures are observed and applied.
  13. Undertake suitable personal scholarship and in due course, develop with colleagues appropriate research activities and ensure synergy between research and teaching.

Planning and management

  1. Lead disciplinary input to the recruitment and selection of students, ensuring fair and transparent processes are followed and that able, motivated students enter the programme.
  2. Coordinate with Aston and Cranfield colleagues to ensure that the programmes are of the same quality and rigour as the partner equivalent and that good practice is exchanged between the three Universities.
  3. Oversee the training and induction of Muscat staff to achieve Aston / Cranfield ‘Recognised Teacher Status’.
  4. Develop a programme delivery plan in consultation with senior University management and take responsibility for its implementation.
  5. Plan, budget for and organise the programme resources to ensure effective delivery, review monthly spend, monitor and ensure budgetary compliance and make a case for further investments as necessary.
  6. Ensure that the highest standards of good practice are observed in respect of health, safety, environment and professional ethics.
  7. Undertake other tasks as requested by University senior management.

Communications and external relations

  1. Act as the first point of contact on all academic issues connected with the programmes.
  2. Assist University staff in the promotion of the Faculty’s offerings in order to attract a high quality student intake and build a strong reputation with employers.
  3. Maintain, extend and utilise personal networks within the national HE sector and across the international engineering and technology community, creating a strong profile and esteem for Muscat University, and participate in relevant international conferences, etc., to this end.
  4. Network into the national HE sector and relevant practitioner community.
  5. Develop extensive links with employers, assemble an advisory panel including representatives of major employers of engineers, and draw on and apply the advice of panel members as appropriate.
  6. Monitor and ensure the quality of communications between the programme and external stakeholders.

Responsible To

Deputy Vice-Chancellor; Academic Affairs

Location

Muscat, Oman (some local travel may be required)

Hours

Full time. Hours as necessary for the role.

Education and Qualification:

Essential:

  • Education to doctoral level in chemical engineering or a closely related discipline
  • High professional and ethical standards

Desirable:

  • Chartered membership of the Institution of Chemical Engineers or of a similar professional institution
  • Experience in an industry relevant to chemical engineering or process systems engineering

Skills and Aptitudes:

  • Excellent communication and interpersonal skills.
  • Ability to work across cultural and geographic boundaries.
  • Planning, budgeting and organisational skills.
  • Ability to build and lead a strong academic team.
  • Project management capability.
  • A good knowledge of standard Microsoft packages (Word, Outlook, Excel and PowerPoint).
  • Ability to work and build relationships with a range of partners, stakeholders and external clients and contractors.
  • Strong verbal and written communication skills.
  • Enthusiasm for international collaboration.
  • Excellent presentation skills
  • Excellent attention to detail
  • Willingness and availability to liaise with international colleagues within and outside normal working hours

Experience:

Essential:

  • Proven experience in delivery of chemical engineering education at undergraduate level
  • Proven experience of teaching and supervising theses at Master’s level
  • Experience in programme design
  • Experience of communicating effectively with a wide range of internal and external stakeholders
  • Financial management experience

Desirable:

  • Strong personal networks in academia and industry
  • Record of pedagogical innovation
  • Familiarity with quality assurance and international accreditation requirements
  • Successful research experience in chemical engineering or a cognate discipline
  • Experience of line management

Terms and Conditions:

The appointment will be made at the appropriate level, according to the appointee’s qualifications and experience. A competitive compensation and benefits package will be offered. Annual leave entitlement will be 30 days plus private sector national holidays applicable in Oman.

Application

Applicants are requested to submit a CV and cover letter (maximum two pages) with the name of two referees.

Deadline

Applications should be submitted by 17 May 2017

Job Title:

English Language Tutors

Job Summary:

Muscat University, Sultanate of Oman, is calling for expressions of interest for the positions of English Language Tutors (ELTs).  ELTs plan and teach a combination of General English and English for Academic Purposes to students on the Muscat University Foundation Programme. Tutors are responsible for planning and delivering interesting, useful and engaging lessons as well as carrying out formative and summative assessments. ELTs may also be required to plan and deliver in-sessional academic support to students on Muscat University’s suite of Master’s Programmes

Key Duties and Responsibilities

Responsibilities:

  1. Planning and delivering up to 24 hours (one teaching hour = 45 minutes) per week to students on either the Undergraduate Foundation Programme or the Post-Graduate Academic Support Programme.
  2. Creating and marking English language assessments.
  3. Administrative duties relating to teaching and learning (assessment standardisation and moderation, lesson preparation, report writing, attendance at meetings etc.).
  4. Providing pastoral care to students on the Pathway Programmes via tutorial sessions.
  5. Being an effective ambassador for the University locally, regionally and internationally among Muscat University academics, parents, students and other ELT professionals in the region.
  6. Effective liaison with Muscat University Senior Management, the Director of Pathway Programmes, other members of the English Language Centre and academic staff.
  7. Actively participate in Muscat University’s Continuing Professional Development Programme.
  8. Any other reasonable duties appropriate to the post.

Responsible To

Director Pathway Programmes

Location

Muscat, Oman (some local travel may be required)

Hours

Full time. Hours as necessary for the role.

Education and Qualifications:

  • A minimum of a bachelor degree, a teaching qualification e.g. the CELTA + two years relevant EFL/EAP teaching experience. Preferably, an MA in TESOL/Linguistics or a closely related-field and/or a DELTA teaching qualification.
  • Substantial experience of full-time EFL teaching together with some EAP teaching e.g. experience of teaching EAP on Foundation or Pre-Sessional Programmes.
  • Confidence in analysing language and providing constructive and explicit feedback on students’ spoken and written work.
  • English as a first language, or equivalent English language competence.
  • A strong belief in and commitment to the Muscat University mission, vision, and values.

Skills and Aptitudes:

  • Able to work in a team and individually to teach and assess to agreed standards and criteria.
  • Able to work under pressure and meet administrative and assessment deadlines.
  • A good understanding or IT and its application to teaching, learning and assessment e.g. the use of a VLE such as Moodle or Blackboard.
  • Excellent communication and interpersonal skills.
  • Strong verbal and written communication skills.
  • Excellent presentation skills
  • Excellent attention to detail

Experience:

  • Substantial experience of teaching EFL with some EAP teaching-related experience.
  • Preferably, experience of teaching English to post-graduate students e.g. Pre-Master’s teaching or in-sessional academic support
  • Experience of teaching students from the Middle East and/or Arabic learners of English

Terms and Conditions:

The appointment will be made at the appropriate level, according to the appointee’s qualifications and experience. A competitive compensation and benefits package will be offered. Annual leave entitlement will be 30 days plus private sector national holidays applicable in Oman.

Application

Applicants are requested to submit a CV and cover letter (maximum two pages) with the name of two referees.

List of Vacancies

Job Title:

Student recruitment Manager

Job Summary:

Working closely with the Director of Marketing and Recruitment and the relevant Muscat University teams, the appointee will be accountable for managing the recruitment processes in order to maximise both the quality and quantity of the applicant pool to the University and to build relationships with candidates in order to recruit high quality applicants. The appointee will ensure that the recruitment processes for Muscat University effectively serve a selective and demanding multi-cultural applicant group ready to make a significant personal and financial commitment to a high quality education. The appointee will also be closely involved with promoting Muscat University and its programmes locally, regionally and internationally through various marketing and recruitment initiatives.

Key Duties and Responsibilities

Responsibilities:

  • Travel within the Middle East and to other selected territories for the purposes of international student recruitment, marketing and general promotion of Muscat University (a minimum of 15 weeks per year).
  • Recruit suitably qualified international students from priority markets to annually agreed targets.
  • Develop and manage marketing plans for recruitment of international students in defined target markets.
  • Manage and grow business relationships with agents and other suppliers of students within priority markets; this includes development of new agreements with agents in conjunction with the Director of Marketing and Recruitment and ensuring that such agreements adhere to all internal policies and procedures in that regard.
  • Develop a sound knowledge of the University’s programme portfolio and of entry requirements in priority markets.
  • Regularly provide pre-departure and post-arrival advice and support to international students.
  • Regularly administer applications from international students, including liaising with relevant academic staff and others involved in the admissions process.
  • Communicate application decision to applicant and agent or university.
  • Follow up conditional offers and ensure all outstanding documentation is submitted by applicants.
  • In conjunction with the Director of Marketing and Recruitment, track acceptances against allocated places in each program.
  • Develop a clear understanding of the University’s administration policies and procedures and ensure that these policies and procedures are adhered to.
  • In conjunction with the Director of Marketing and Recruitment and the Media Relations Officer, assist in the development and production of marketing and promotional materials, including online and social media content, suitable for both domestic and international recruitment.
  • Support the Director of Marketing and Recruitment in ensuring that Muscat University’s international activities comply fully with the aims and objectives of codes of practice and/or guidelines issued by the relevant authorities in Oman including the Ministry of Higher Education.
  • Regularly undertake other relevant duties from time to time as directed by the Director of Marketing and Recruitment or other designated officer.

Responsible To

Director of Marketing and Recruitment.

Location

Muscat, Oman (some local travel may be required)

Hours

Full time. Hours as necessary for the role.

Role Dimensions

This post has no staff or budget management responsibilities.

Education and Qualification:

A Master’s degree or other higher level academic or professional qualification, preferably in an area closely related to business or marketing, is essential. At least 5 years’ experience of international student recruitment in a higher education context, including experience in staff management, is required. Excellent communication skills in English and Arabic, both oral and written, are essential.

Interpersonal Skills:

  • Excellent team working skills.
  • Actively involves colleagues across the organisation.
  • Ability to work on own initiative and effectively as part of a team.
  • Sets and adheres to high standards of performance.
  • Excellent written and oral communication skills.
  • Consultation and negotiation skills.
  • Advisory and influencing skills.
  • Demonstrates cultural competence and behaviours consistent with the core values, vision, and mission of Muscat University.

Application

Applicants are requested to submit a CV and cover letter (maximum two pages) outlining their interest in the role and describing how their experience in international student recruitment meets the requirements of this role with Muscat University.

Terms and Conditions:

A competitive compensation and benefits package will be offered. Annual leave entitlement will be 30 days plus private sector national holidays applicable in Oman.

Deadline

Applications should be submitted by 7 February 2017

Job Title:

ERP System Administrator

Job Summary:

Leads and manages the Enterprise Resource Planning (ERP) functions as a lead systems analyst. Pro-actively monitors user satisfaction of the system, and anticipates new requirements based on changing business needs and new trends in technology. Initiates and manages new development, gathers requirements and puts the required team in place to implement appropriate solutions. Provides oversight and maintenance of Muscat University’s ERP (CRM, SIS, Finance, and HR) System including interfaces to other systems, developed applications and vendor upgrades. Ensures that Muscat University provides an enhanced user experience to all our students, staff and partners providing a seamless experience.

Key Duties and Responsibilities

Responsibilities:

  1. Leads application support activities for ERP systems users, throughout the University and its partners.
  2. Works with ERP systems users, implementation team and management to determine appropriate system configuration and setup.
  3. Assists ERP systems users with data conversion.
  4. Thoroughly understands ERP database schema.
  5. Assists with testing new releases of ERP systems prior to use in the University.
  6. Creates and updates documentation and procedures guidelines for ERP systems users.
  7. Thoroughly understands ERP security subsystems in order to assign appropriate system access to users at different levels throughout the organisation and its partners.
  8. Understands business practices and procedures in order to design, develop and maintain automated workflow processes.
  9. Works as a Systems Analyst with knowledgeable persons throughout the University and its partners to help define user needs and develop data processing solutions.
  10. Analyses and troubleshoots ERP system issues reported by end users with support from the University’s systems vendor.
  11. Designs, develops and maintains reports used by technical staff and ERP systems users.

Responsible To

Director of Infrastructure and Information Systems

Location

Muscat, regional and international travel will be required

Hours

Full time. Hours as necessary for the role.

Role Dimensions

This post has no staff or budget management responsibilities.

Education and Qualification:

A Bachelor’s degree in Information Technology or equivalent Qualified IT Professional with a recognised IT body. A level of proficiency in English, both oral and written, is essential. Proficiency in Arabic is also expected.

Skills and Aptitudes:

  • Experience managing implementation, migrations, customisation, upgrades, integration and supporting of ERP systems for Higher Education.
  • Familiarity and understanding of databases design concepts.
  • Previous experience in a higher education institution would be advantageous.

Interpersonal Skills:

  • Excellent team working skills.
  • Actively involves colleagues across the organisation.
  • Ability to work on own initiative and effectively as part of a team.
  • Sets and adheres to high standards of performance.
  • Excellent written and oral communication skills.
  • Consultation and negotiation skills.
  • Advisory and influencing skills.
  • Demonstrates cultural competence and behaviours consistent with the core values, vision, and mission of Muscat University.

Terms and Conditions:

A competitive compensation and benefits package will be offered. Annual leave entitlement will be 30 days plus private sector national holidays applicable in Oman.

Job Title:

HR Manager

Job Summary:

Maintains and enhances the university’s human resources by planning, implementing, and evaluating employee relations and human resource policies, programmes, and practices. Ensures Muscat University attracts and retains the right balance of staff in terms of skills and experience, and that appropriate training and development opportunities are available to all employees to enhance their performance and achieve Muscat University’s vision.

Key Duties and Responsibilities

Responsibilities:

  1. Reviews, improves, implements, develops and updates new HR policy for Muscat University.
  2. Develops with line managers HR planning strategies which consider immediate and long-term staff requirements; maintains organisational structure by updating job requirements and job descriptions for all roles.
  3. Leads recruitment of staff including developing job descriptions and person specifications; prepares job adverts, checks application forms; assists with shortlisting of candidates; supports managers on candidate selection; conducts and analyses exit interviews and recommends appropriate changes; assists line managers to understand and implement policies and procedures.
  4. Prepares employee induction material and organises orientation and training programmes; analyses training needs in conjunction with line managers; prepares staff handbooks.
  5. Develops and implements policies on issues such as working conditions, performance management, equal opportunities, disciplinary procedures and absence management.
  6. Maintains employee remuneration plans by conducting periodic salary reviews to maintain competitiveness; schedules and prepares job evaluations; prepares pay budgets; recommends, plans, and implements pay structure revisions.
  7. Administers payroll and maintains employee past and current records by designing a filing and retrieval system.
  8. Plans and organises annual appraisals for all employees and supports line managers to coach and mentor their direct reports; supports line managers during hearings and resolving employee grievances.
  9. Identifies Omani legal requirements and government reporting regulations affecting human resource functions and ensures policies, procedures, and reporting are in compliance.
  10. Maintains employee benefits programmes and informs employees of benefits by studying and assessing benefit needs and trends; recommends benefit programmes to management; directs the process of benefit claims.
  11. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
  12. Promotes equality and diversity as part of the culture of the organisation.

Responsible To

Deputy Vice-Chancellor, Enterprise and Engagement

Location

Muscat, Oman (some local travel may be required)

Hours

Full time. Hours as necessary for the role.

Role Dimensions

This post has no staff or budget management responsibilities.

Education and Qualification:

A Bachelor degree in Human Resources or equivalent Qualified HR Professional with a recognised HR body. A Master’s degree in HR will be highly regarded. A high level of proficiency in both Arabic and English, both oral and written, is essential.

A minimum of 5 years’ experience in human resources management.

Skills and Aptitudes:

  • Knowledge of Omani employment law and personnel best practice.
  • Understanding of HR services and the contribution they make to organisational wellbeing.
  • Knowledge of Omani HR policies and procedures and terms and conditions of employment.
  • Excellent self-management skills and the proven ability to meet deadlines and targets.
  • Report writing and analytical and research skills.

Interpersonal Skills:

  • Excellent team working skills.
  • Actively involves colleagues across the organisation.
  • Ability to work on own initiative and effectively as part of a team.
  • Sets and adheres to high standards of performance.
  • Excellent written and oral communication skills.
  • Consultation and negotiation skills.
  • Advisory and influencing skills.
  • Demonstrates cultural competence and behaviours consistent with the core values, vision, and mission of Muscat University.

Terms and Conditions:

A competitive compensation and benefits package will be offered. Annual leave entitlement will be 30 days plus private sector national holidays applicable in Oman.

Job Title:

Admissions Officer

Job Summary:

Implements the process of student admissions and enrolments from various channels including the Ministry of Higher Education (MoHE), international recruitment agents, and other partners. Establishes and fosters good working relations with marketing, recruitment and academic staff internal and external to Muscat University. Implements the outlined admissions work processes to ensure target goals for customer service, response time and accuracy are consistently exceeded. Coordinates and aligns admissions processes with Muscat University affiliate partner universities to ensure an integrated seamless student admissions approach.

Key Duties and Responsibilities

Responsibilities:

  1. Implements the student admissions processes for Muscat University and aligns them with the ones at our affiliate partner universities to create a seamless student experience.
  2. Processes and assesses local and international student applications and enrolments according to specified procedures within agreed timeframes.
  3. Provides information, advises and guides prospective students, their key influencers (parents, teachers, carers) and various other stakeholders (e.g. prospective employers) regarding future academic career pathways.
  4. Accurately responds to enquiries from University admissions staff, recruitment staff and partner agents according to specified procedures.
  5. Works with recruitment staff and faculties to administer the  admissions criteria, tests and policies.
  6. Manages and tracks application data on Student Information System database, ensuring all student records are accurate and current on all enrolment reports.
  7. Liaises with Muscat University recruitment staff to support agent relationship targets and optimise conversion.
  8. Provides content for Faculties liaison and the University’s social media to raise Muscat University’s profile and promote opportunities available to schools and business.
  9. Coordinates fee payment collection and refund procedures, liaises with students, partner agents and the Finance Department of Muscat University, when necessary.
  10. Assists with student orientation at the start of each intake to collect outstanding admissions documents from newly enrolled students.
  11. Collaborates with Muscat University staff to develop admissions and pre-arrival material for student recruitment staff and partner agents.
  12. Monitors and compiles application and enrolment statistics, agent trends and local market information.
  13. Proactively seeks and maintains accurate knowledge of all educational programmes offered by Muscat University.

Responsible To

Registrar and Director of Admissions and Student Administration

Location

Muscat, Oman (some local travel may be required)

Hours

Full time. Hours as necessary for the role.

Role Dimensions

This post has no staff or budget management responsibilities.

Education and Qualification:

A Bachelor’s degree or other higher level academic or professional qualification, preferably in an area closely related to business or marketing. At least 2 years’ experience and knowledge gained within a local and or international admissions role is essential. Excellent communication skills in English and Arabic both written and oral is essential.

Skills and Aptitudes:

  • Customer service: Outstanding customer service skills—essential
  • Aattention to detail: ensuring applicants are receiving the correct information in a timely manner. —essential
  • Communication skills: Ability to work/communicate effectively and positively with a wide range of internal and external contacts at all levels — essential
  • Self ­organisation: able to prioritise tasks and work within deadlines—essential
  • Team work: able to work as a member of a team, making a contribution to the team’s goals – essential
  • Self ­motivated: able to thrive under pressure —essential
  • Written English: to have a good standard of written and spoken English, able to communicate information clearly – essential

Interpersonal Skills:

  • Excellent team working skills.
  • Actively involves colleagues across the organisation.
  • Ability to work on own initiative and effectively as part of a team.
  • Sets and adheres to high standards of performance.
  • Excellent written and oral communication skills.
  • Consultation and negotiation skills.
  • Advisory and influencing skills.
  • Demonstrates cultural competence and behaviours consistent with the core values, vision, and mission of Muscat University

Terms and Conditions:

A competitive compensation and benefits package will be offered. Annual leave entitlement will be 30 days plus private sector national holidays applicable in Oman.

Application

Applicants are requested to submit a CV and cover letter (maximum two pages) outlining their interest in the role and describing how their Human Resources professional experience meets the requirements of this role with Muscat University.

Deadline

Applications should be submitted by 7 February 2017

Job Title:

HR Officer, Muscat University

Job Summary:

Provides general day-to-day HR support across Muscat University’s HR function and in relation to all HR, Employee Benefits, Training and Development and other administration as necessary for Muscat University staff, all in compliance with Omani statutory obligations and international best practice.

Key Duties and Responsibilities

Responsibilities:

  1. Assists the HR Manager with all human resource matters, including reviewing and developing relevant Muscat University policies and procedures and providing advice in relation to employee performance, conduct and leave management.
  2. Assists with the administration, co-ordination and support of Muscat University staff recruitment.
  3. Assists line managers with preparations for annual appraisal disciplinary and grievance hearings as necessary.
  4. Manages and maintains contracts, personnel files and other employee information including annual leave allowances, and prepares staff handbooks.
  5. Administers payroll and maintains employee past and current records by designing a filing and retrieval system.
  6. Provides confidential advice and assistance to all staff.
  7. Develops an induction programme for new employees in consultation and assistance of the line manager.
  8. Coordinates and administers Muscat University training and development programmes liaising with external training bodies, as required. This includes providing support in relation to Health and Safety training records for all employees.
  9. Develops with line managers HR planning strategies which consider immediate and long-term staff requirements; maintains organisational structure by updating job requirements and job descriptions for all roles.
  10. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
  11. Promotes equality and diversity as part of the culture of the organisation.

Responsible To

Deputy Vice-Chancellor Enterprise and Engagement

Location

Muscat, Oman (some local travel may be required)

Hours

Full time. Hours as necessary for the role.

Role Dimensions

This post has no staff or budget management responsibilities.

Education and Qualification:

A Bachelor degree in Human Resources or equivalent Qualified HR Professional with a recognised HR body. A high level of proficiency in both Arabic and English, both oral and written, is essential.

Interpersonal Skills:

  • Excellent team working skills.
  • Actively involves colleagues across the organisation.
  • Ability to work on own initiative and effectively as part of a team.
  • Sets and adheres to high standards of performance.
  • Excellent written and oral communication skills.
  • Consultation and negotiation skills.
  • Advisory and influencing skills.

Terms and Conditions:

A competitive compensation and benefits package will be offered. Annual leave entitlement will be 30 days plus private sector national holidays applicable in Oman.

Application

Applicants are requested to submit a CV and cover letter (maximum two pages) outlining their interest in this role.

Deadline

Applications should be submitted by 19/6/2017